Conditions d’utilisation

Welcome to ELAA collection.

These Terms of Service (“Terms”) govern your access to and use of the ELAA collection website and online store, including all related content, features, products, and services (collectively, the “Services”).

By accessing or using our Services, placing an order, or purchasing a product from ELAA collection, you agree to these Terms.

If you do not agree with these Terms, please do not use our Services.

1. About ELAA collection

Business Name: ELAA collection
Email: elaacollectionelaa@gmail.com
Address: Agadir, 80000, Morocco

Our online store is powered by Shopify.

2. Eligibility

By using our Services, you confirm that you are legally permitted to enter into a purchase agreement under the laws applicable to you.

If you are under the age of legal capacity in your jurisdiction, you may use the Services only with the involvement and consent of a parent or legal guardian where required by law.

3. Products

We make reasonable efforts to display our products, colors, materials, and product details as accurately as possible.

However, the appearance of colors may vary depending on your device, screen, browser, and settings.

Product descriptions, availability, pricing, and other information may be updated or changed without notice.

We reserve the right to discontinue products or limit quantities where reasonably necessary.

4. Orders

When you place an order through our website, you are submitting a request to purchase the selected products.

An order is considered accepted once we have confirmed the order and successfully received payment, unless otherwise stated.

We reserve the right to refuse or cancel an order where permitted by applicable law, including in circumstances involving:

Incorrect pricing or product information.
Product availability issues.
Suspected fraudulent activity.
Payment problems.
Incorrect or incomplete customer information.
Shipping restrictions.

If we cancel an order after payment has been received, we will refund the amount paid for the cancelled order or affected items, subject to applicable law.

5. Prices and Payment

All prices displayed on the website are shown in the currency indicated at checkout.

Prices may change without notice, but changes will not affect an order that has already been confirmed, except where an obvious pricing error has occurred or where otherwise permitted by applicable law.

Shipping fees, taxes, customs duties, import charges, and other additional costs may apply depending on your location and will be displayed at checkout where applicable.

Payment is processed through the payment methods available at checkout.

6. Shipping

Orders are shipped according to our Shipping Policy.

Estimated delivery times are not guaranteed and may be affected by carriers, customs authorities, weather, holidays, or circumstances beyond our reasonable control.

International customers are responsible for providing accurate delivery information and for applicable customs duties, import taxes, or other charges imposed by their destination country.

Please review our Shipping Policy for more information.

7. Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy.

By placing an order, you acknowledge that you have reviewed our applicable return and refund conditions.

Nothing in these Terms limits any mandatory consumer rights that apply to you under applicable law.

8. Intellectual Property

All content appearing on the ELAA collection website, including but not limited to:

Logos.
Brand names.
Product names.
Photographs.
Product images.
Videos.
Graphics.
Text.
Designs.
Layouts.
Marketing materials.

is owned by ELAA collection or used with appropriate rights or permission, unless otherwise indicated.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our content without our prior written permission.

9. User Reviews and Feedback

If you submit a review, comment, photograph, suggestion, or other content to ELAA collection, you remain responsible for that content.

You represent that you have the right to submit the content and that it does not violate the rights of another person.

By submitting content that you voluntarily make available for publication, you grant ELAA collection a non-exclusive right to use, reproduce, display, and publish that content for purposes related to operating and promoting our Services, subject to applicable law.

We may remove content that we reasonably believe violates these Terms or applicable law.

10. Prohibited Activities

You agree not to use our Services:

For unlawful purposes.
To commit fraud or facilitate fraudulent activity.
To interfere with the operation or security of the website.
To attempt unauthorized access to our systems.
To distribute malicious software.
To impersonate another person or entity.
To submit false or misleading information.
To infringe intellectual property or other rights.
To collect personal information from other users without authorization.
To use automated systems to scrape, copy, or extract website content without our permission.

11. Third-Party Services and Links

Our Services may contain links, integrations, or features provided by third parties.

We are not responsible for the content, availability, security, or practices of third-party websites or services.

Your use of third-party services may be subject to the third party's own terms and policies.

12. Shopify

Our store is powered by Shopify.

Shopify provides the technology that allows us to operate our online store, but purchases made through our store are transactions between you and ELAA collection.

Shopify is not responsible for the products sold by ELAA collection or for the fulfillment of your purchase.

13. Disclaimer

To the maximum extent permitted by applicable law, our Services are provided on an “as available” basis.

We do not guarantee that the website will always be available, uninterrupted, secure, or free of errors.

Nothing in these Terms excludes or limits any consumer rights or legal protections that cannot lawfully be excluded or limited.

14. Limitation of Liability

To the maximum extent permitted by applicable law, ELAA collection shall not be liable for indirect, incidental, special, or consequential losses arising from your use of the Services, except where such liability cannot legally be excluded.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

15. Changes to These Terms

We may update these Terms from time to time.

The updated version will be posted on this page with a revised “Last updated” date.

Your continued use of the Services after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

16. Governing Law

These Terms are governed by the laws applicable in Morocco, without prejudice to any mandatory consumer protection rights that may apply to customers in other jurisdictions.

Where mandatory consumer protection laws in your country provide you with additional rights, those rights remain unaffected.

17. Contact

For questions regarding these Terms, please contact:

ELAA collection
Email: elaacollectionelaa@gmail.com
Address: Agadir, 80000, Morocco